Privacy Policy

At Lacuna Accessories, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide a better shopping experience and improve our services. The information we may collect includes:

a. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party providers)

b. Non-Personal Information

• Browser type
• Device type
• Operating system
• IP address
• Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders or inquiries.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in fulfilling orders, processing payments, or hosting our website.
• Legal Compliance: When required by law, regulation, or court order.

4. Third-Party Services

Our website may include integrations with third-party services such as payment gateways (e.g., PayPal, Afterpay, Klarna, Google Pay, Apple Pay) or social media platforms. These services operate independently, and we recommend reviewing their privacy policies to understand how they handle your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access and review your personal information.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and regulatory requirements.

To exercise your rights, please contact us at [email protected].

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect, use, and share.
• Opt-out of the sale of your personal information (note: we do not sell your personal information).
• Request access to and deletion of your personal information.

To exercise these rights, please contact us at [email protected].

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent modifications. Continued use of our website constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]

Thank you for trusting Lacuna Accessories!